If you had a non-emergency appointment that was scheduled before the shelter-in-place order was placed on March 18, please consider it cancelled if we do not confirm it with you. In order to comply with new safety guidelines we have changed our schedule to enforce social distancing. We appreciate your patience and understanding, and apologize for the inconvenience.
See a dentist from home with a virtual consult by phone, text, email or video chat.
Complete forms online from home, and check-in offsite until appointment time.
Additional sanitation scheduled multiple times a day including advanced surface disinfection
Patients and staff are screened for illness and fever before entering the office.
Additional barriers, air purifiers and high volume suction systems to reduce aerosols
Staff wear additional masks, gowns and goggles. Patients are required to wear masks.
HOW WE ARE KEEPING YOU & OUR STAFF SAFER
Infection control has always been a top priority for our practice. We are utilizing the latest digital technology and following stringent sanitation and safety guidelines recommended by the CDC and American
"Great COVID procedures. I felt very safe. The office was very clean, and employees are wearing gloves, masks, and face shields."
Verified Patient Review
STATE OF THE ART TECHNOLOGY
We've invested in the latest sanitation equipment and technology to make your next visit more comfortable and safer for you and our staff.
INTRAORAL AEROSOL REDUCTION
ReLeaf Hands-free Dental Suction
This small but powerful green device helps prevent aerosols by continuously evacuating saliva in your mouth without the need to pause for suctioning. The hand-free system also allows your provider to work more efficiently to get you home sooner.
EXTRAORAL AEROSOL REDUCTION
ADS Dental EOS - Extraoral Suction System
We reduce aerosol transmission by using a medical grade filtration system that vacuums and sanitizes droplets released from your mouth during treatment.
ADVANCED SURFACE DISINFECTION
Victory Innovations Electrostatic Handheld Sprayer
With an electrostatic portable sprayer, we routinely disinfect surfaces with a non-toxic hypochlorous acid solution that is clinically proven to kill the COVID-19 virus.
ADVANCED AIR SANITATION
Humidifiers and HEPA Air Filtration
Between appointments, treatment rooms are fogged with a non-toxic hypochlorous acid solution clinically proven to kill the COVID-19 virus. Continuous clean air flow is provided by HEPA air purifiers that filter fine particles including the COVID-19 virus.
NEW CHECK-IN STEPS
Before your appointment, submit your COVID Screening Form
Call or text (650) 871-1400 when you arrive on the premises.
Wait in your vehicle for your appointment
You will be called up when your treatment room is ready.
Note: Only patients with an appointment or a guardian accompanying a minor will be permitted into the office.
These infection control guidelines are recommended by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). If you have any questions or concerns about our protocols, please let anyone of our team members know.
Before Your Appointment
You will be asked to report any signs or symptoms of COVID-19, including fever, shortness of breath, dry cough, headache, diarrhea, lost sense of smell and taste, and chilblains in extremities (localized swellings and discoloration of extremities)
You will be asked if you have been in contact or is caring for someone with signs or symptoms of COVID-19
If possible, please do not bring any family or friends with you. Seating will be limited.
Bring a face mask. It will be required to enter the practice.
You may be asked to sign or review forms electronically prior to your visit.
Your dental health care team will also be screened upon arrival to the office.
Your operatory will be cleaned and disinfected, and common surfaces in the practice including those in the restroom and receptions area are regularly disinfected.
During Your Appointment:
Hand sanitizer will be available to you at the door and it will be required before entering.
Wear your face mask prior to entering the office. It is mandatory.
Upon your arrival, your temperature will be checked at the front desk.
You may be asked to wait in your vehicle until your provider is available.
All staff including non-clinical members will be wearing masks and possibly other personal protection equipment.
Please respect social distancing and physical barriers during your visit.
Physical contact with materials including pens and paperwork will be limited.
Dispose of any waste including any empty water bottles, gloves, used tissues into receptacles
You may experience additional equipment including intraoral and extraoral high volume evacuation during treatment.
Your provider may change treatment procedures in an effort to reduce exposure. For example, your hygienist may use primarily a hand scaler and ultrasonic scaling in select areas.
After Your Appointment:
Your operatory will be thoroughly cleaned and disinfected.
Any disposable equipment will be properly disposed and instruments will be disinfected in an autoclave (high temperature pressurized oven).